Atlantic Pet Sitting is a professional business.
- We provide GPS check-in/out
- Online booking, payment, pet profile so your information is always up to date
- All pet sitters are bonded, insured, background checked, and covered under workers’ compensation.
- All pet sitters are employees and not contractors.
- Member of National Association of Professional Pet Sitters
- Atlantic Pet Sitting has all legal and necessary insurance and business licenses.
- We always have backup pet sitters in the event of an emergency to your primary pet sitter. Your pet will not be forgotten about.
- 365 days/service
Determining the fit of a pet sitter, client, and pets is sometimes difficult. We attempt to resolve any potential concerns at the initial, free consultation. We encourage all clients to contact us immediately with any concerns they may have. All concerns will be addressed immediately.
The free consultation serves as a meet and greet between Atlantic Pet Sitting, the owner, and their pets. This appointment allows us to meet and get to know you and your pets. We obtain a medical and personal history of all pets involves. We will obtain information regarding feeding, general care, any specific requests, litter box locations, and any concerns the owner may have. We take a tour of your home and pet facilities. We will go over any special request for the administration of medications, mail collection, watering of house plants, and any other specific house-related services. We will answer any questions you may have regarding our services.
Please plan to spend at least 45 minutes with the pet sitter the first time. We welcome this time to meet with you and your pets, and since every pet is unique, to learn as much as we can during this interview. We will need some basic information and some very specific information to provide the best care possible. We need to have the name and phone number of your veterinarian. Proof of most recent vaccinations, and emergency contacts, if you are not available. If you are scheduling at this time, we will request a copy of your house key or door code. If you are in a gated community, we need the access code for the gate. The 2 keys are necessary so that one key can be given to the pet sitter who will be providing services and the other key is kept in the office
Please note: Your house key is closely guarded at all times. Keys are kept in a locked safe. Neither the client’s names nor address ever appears on the key tags. All tags are numbered in a sequence that would make it impossible for anyone to determine who each key belonged to. Only the owner of the business has access to this information.
All employees of Atlantic Pet Sitting are covered under our Pet Sitters liability Insurance. Our company is bonded and insured. Our sitters are well trained.
All our caregivers are professional employees. They are covered by workers’ compensation and unemployment insurance.
This protects you and your family in case of a bite, slip, trip, or fall, or incident on your property.
The pet knowledge base and comfort level of each employee has been evaluated and documented. The initial, free consultation allows us to create an individualized plan of care for each client and their pets. We also use GPS data to be sure our sitters are showing up and staying for the entire duration of your visit.
Atlantic Pet Sitting attempts to provide continuity of care because we recognize how important this is to both the pet and pet owner. Our employees get to know your pets personally. They may be able to recognize a change in your pet or his behavior, even before the owner who sees the pet all day, every day.
However, at times there may be a need for a substitute sitter. The substitute sitter will have specific information regarding your pets, their unique needs, and any special requests for care.
All employees of Atlantic Pet Sitting have undergone background checks
Pet Sitting is our only business. This is a full time, professional organization.
Our pet sitters are professionals. This is their main source of income.
Back up employees are always available. If your regular pet sitter is not available, back up will be provided by Atlantic Pet Sitting.
We use a pet sitter computer-based management system. Employees check-in through GPS at each visit to confirm they are at the client’s home at a specific, established time.
We do random, unannounced follow-up visits to ensure that all care has been provided according to the instructions from the client.
Schedules are determined by the owner of the business, considering the client’s request for a specific sitter, amount of time spent with each pet, the mileage required to reach each client’s home, and the number of pets the employee is providing care for each day.
As the client, you choose the amount of time appropriate for your pet, which gives you control over pet care costs. Professional pet sitting is as much about time spent with a pet as the quality of time spent.
If feasible, we prefer to have a key to your home in our locked key system. The keys are coded anonymously, with the key code attached to the key. The key code information is kept under lock and key in a different location. The coded keys and the key code information are never filed together. If you prefer to give us a key each time, there is a $10 charge for pick up and return of the key. Many of our clients prefer to have a keypad installed, with a specific number for the sitter.
Atlantic Pet Sitting accepts all major credit cards and debit cards through our online portal. We also allow bill pay through our website. You can make payment anytime before your first visit in the portal, and we always email your invoice the first Friday following your service period. You may also leave cash or check for the sitter to collect and deliver to the Atlantic Pet Sitting office.
No. We provide only care in the owner’s home. However, we do provide overnight visits in the pets own home. The price of the overnight visit includes the bedtime visit and the morning visit before the sitter leaves the home. Please see our pricing schedule.
We currently administer IV medications in the home, oral medications, and injectable medications such as Insulin. Please make us aware of any medications on initial phone call so we can send a sitter trained in your specific medication.
If we believe that something is wrong with your pet, we will call you immediately to discuss our concerns. If you are unavailable, we will call the emergency phone numbers we have on file. In the event we are unable to reach you, we will decide if your pet should be seen by the veterinarian. All clients are required to provide Atlantic Pet Sitting with information regarding the specific veterinarian they regularly use. All clients sign a release permitting Atlantic Pet Sitting to transport your pet to the veterinarian’s office for examination and treatment. You will be billed for any extra time we spend on these services and all veterinary charges.
We prefer to have two (2) copies of your house key. One key would remain with our pet sitter, to be used during her pet care assignment and one to stay in the office safe. We do this so that in case the pet sitter would be unable to make the visit at the scheduled time, we would be able to send another qualified, professional pet sitter to your home. This extra key also would come in handy on that rare occasion when a pet sitter finds herself locked out.
